Dev Tracker

Originally posted by rlbows

Thanks for the reply, much appreciated. It's good to know work is being done towards betterment. Is there a current estimated response time at all?

We are still getting more tickets than we can handle so I don’t have a good answer for you.

Current goal is to bulk handle as much as possible - eg yesterday’s issues with VBUCKS fulfillment resulting in players purchasing multiple times etc.

Originally posted by LazloTheGame

Always fun to get called out by the developers! Jk, but yeah I just grabbed one off of Google images that was big and clear, didn't know it was outdated.

I’m just teasing :-)

Originally posted by MasterGoat

Hey /u/Epic_Joel what time are you usually online? :P


Holy crap that's awesome!

Originally posted by ThatSprite

Think about it. Make up some cool track designs on your storm shield base, invite a couple of your mates, throw in some Jump Pads here and there... I'm smelling a winner.

Can't wait to share some of the other stuff we're thinking about!

You totally built what's in my head. Awesome stuff!

Fortnite @fortnitegame
RT @PeteNub: Look what showed up in the Item Shop
Originally posted by ChildishhReddit

It does damage to all materials and breakable items, havent tested on players.

Interesting. That might be a newer issue. I'll look into it, thanks.

Originally posted by UCanJustBuyLabCoats

That is good to hear and thank you for replying, especially on a post that's a month old. I have quick questions about that:

1) Can you reaffirm that it is actually worth reporting players that do this? Do reports help you?

2) How can we report a player we were not killed by? Say we see a squad doing this, but we never get to spectate them?

3) And lastly, are there plans to implement a notification system letting us know when action has been taken against a player we have reported? Like this?

Thank you. I will update this thread with your answers. It may be worth making an announcement to the community that people who do this are being dealt with. Many of us are not even sure you know it's an issue, and doing so will ease a lot of our minds as well as deter cheaters.

  1. Yes, though it is not our main form of taking action and we don’t rely on it.

  2. You can’t easily.

  3. Ideally, yes. (I didn’t follow link)

FYI that unlike his skin your image contains an outdated Unreal Engine logo ;-)


Originally posted by rlbows

The email support response time is absoloutely appalling. Has anyone had a half decent response time? Considering the size and growth of this game I expect something like 48 hours but any more is just poor customer service.

It is pretty bad right now - neither processes nor staffing has been able to keep up with growth. We are aggressively working to improve, but sadly this is not something that will get better overnight :-/

Originally posted by RobinBizon

I'm really sorry!

too late ur already ded

Fortnite @DarrenSugg
This matters a lot and @NickDarnell made it happen!
Originally posted by UCanJustBuyLabCoats

So how do you deal with cheaters that aren't changing the code of the game at all? Such as the hordes of people teaming up together to enter solo mode as a squad?

I can’t provide details on how we detect them, but we are banning quite a few on a daily basis.

We sadly had an enforcement gap for a while due to pipeline changes, but fixed that earlier this week and made up for it via bulk enforcement.

Originally posted by MichaelNoland

Can you DM me your Epic ID?

Cheers, Michael Noland

Are you still seeing issues? It looks like you have 6/10 progress on the quest so far.

Cheers, Michael Noland

Originally posted by ChildishhReddit

Been happening since before 3.0 update today. If you switch guns on console and fire at the same time it diesnt take up ammo and does not need to reload on snipers or rockets.

Me recreating it:

Works with any gun at all, please fix

This is on our list to fix. It's is a side effect of how we "predict" firing to make it feel smoother.

But you're only firing the weapon on your local client -- those shots deal no damage and other players won't see it happen.

Appreciate the bug report!

Battle Royale @fortnitegame
Remember that you can now bust a move after earning a Victory Royale like @HighDistortion_ ! 💃🕺 How will you celebr…

Yup, pretty cool addition by the team! Check out the Patch Notes for more sweet adds :)

And we mean it! Please, please, please send us the feedback! This has been a highly requested item by you all and we want it to continue to get better.

Thanks in advance friends <3

Originally posted by NutriaLucida

Why people want/need this????????????????

So that squads/duos who don't have microphones can ping where they want to land before the bus takes off

Fortnite @DarrenSugg
Kid me would never have believed you...
Originally posted by Mufasa_LG

Yup, happens to me at least twice a day, giving me an Error 0 message, and showing up as being struck by the ban hammer in game. Has been happening since October, and no amount of reinstalling the game/battleye, port forwarding, etc, seems to fix it. My connection is 200mbps, and my NAE ping is 50, yet this still happens daily.

Have yet to see any Epic response to any of the multitude of reddit/official forum posts.

PM me your display name, I'll look and see what - if anything - we can provide as to what's happening or why or give any additional recommendations. Can't go into technical details of our anticheat system, but we'll see what your case looks like.

Originally posted by [deleted]


Can you DM me your Epic ID?

Cheers, Michael Noland

Fortnite @fortnitegame
Why run when you can hover? Explore each zone without depleting stamina on the Hoverboard, available now in Save th…