Dev Tracker

Originally posted by iFlak

Downtime has started for Patch V.2.3.0. What’s new? See for yourself in this weeks patch notes! https://www.epicgames.com/fortnite/en-US/news/v-2-3-0-patch-notes

Update: Downtime is going longer than expected. We will update players as soon as we have more information.

UPDATE: Hey all, We're making some changes to the backend systems to handle growth and it has extended the downtime. More updates as we have them.

UPDATE: Hi all, it is looking like we are going to be down for at least a few more hours as we scale our backend systems. We're very sorry and we're working on it.

UPDATE: Sorry everyone, it's looking like the Fortnite servers will be down for at least a few more hours. More updates will follow.

UPDATE: Update from the team working on the servers.

"During our downtime to upgrade to 2.3, we were performing recommended tasks to resolve a lingering database issue. Those tasks ended up causing the database to go into a bad state. After significant consideration, we decided our best option was to restore from a backup at the moment we took the servers down for the patch. Our first restore failed (due to issues unrelated with the quality of the backup) and we're working on a second attempt at the restore. We're on it and it will be up as soon as humanly possible."

No ETA yet, we'll update you as soon as we know.

Originally posted by iFlak

Downtime has started for Patch V.2.3.0. What’s new? See for yourself in this weeks patch notes! https://www.epicgames.com/fortnite/en-US/news/v-2-3-0-patch-notes

Update: Downtime is going longer than expected. We will update players as soon as we have more information.

UPDATE: All, we're making changes to the backend systems to handle growth and it has extended the downtime beyond what we expected. More updates as we have them.

UPDATE: Hi all, it is looking like we are going to be down for at least a few more hours as we scale our backend systems. We're very sorry and we're working on it.

UPDATE: Sorry everyone, it's looking like the Fortnite servers will be down for at least a few more hours. More updates will follow.

UPDATE: "During our downtime to upgrade to 2.3, we were performing recommended tasks to resolve a lingering database issue. Those tasks ended up causing the database to go into a bad state. After significant consideration, we decided our best option was to restore from a backup at the moment we took the servers down for the patch. Our first restore failed (due to issues unrelated with the quality of the backup) and we're working on a second attempt at the restore. We're on it and it will be up as soon as humanly possible."

No ETA yet, sorry for the delay. :(

Originally posted by Protoform-W

Ha! Still trying to find those players that refuse to leave in Tilted Towers 'huh!?

Indeed.

This is awesome! I just hope that it doesn't turn into a silver loot llama.. you'd have a lot more building to do. ;)

Update: Downtime is going longer than expected. We will update players as soon as we have more information.
Originally posted by Evernaila

As I left as a comment to another person in here, I figured I should make it as a comment towards Epic games.

It would be nice, if you provided tooltips like these in the launcher.

I imagine that a lot of players may not be on reddit, into reddit, understand how reddit works - I mean, I only joined reddit because of Fortnite, and I was rather confused how it worked at first.

I think it would be a great QoL for the more casual, as well as passionate players to have this kind of information right there on the launcher when they try to launch the game - and not need to go and search the Reddit for it. :P

A message like:

"The Fortnite servers is currently offline for maintinence and patching from XX:XX O'clock UTC. This is expected to take an hour, but can be further extended. Thank you for your patience!"

We're aware this is an issue and will be fixed in an upcoming patch. Thank you!

Originally posted by iFlak

Downtime has started for Patch V.2.3.0. What’s new? See for yourself in this weeks patch notes! https://www.epicgames.com/fortnite/en-US/news/v-2-3-0-patch-notes

Update: Downtime is going longer than expected. We will update players as soon as we have more information.

UPDATE: All, we're making changes to the backend systems to handle growth and it has extended the downtime beyond what we expected. More updates as we have them.

UPDATE: Hi all, it is looking like we are going to be down for at least a few more hours as we scale our backend systems. We're very sorry and we're working on it.

UPDATE: Sorry everyone, it's looking like the Fortnite servers will be down for at least a few more hours. More updates will follow.

Update: Downtime is going longer than expected. We will update players as soon as we have more information.

Originally posted by iFlak

Downtime has started for Patch V.2.3.0. What’s new? See for yourself in this weeks patch notes! https://www.epicgames.com/fortnite/en-US/news/v-2-3-0-patch-notes

Update: Downtime is going longer than expected. We will update players as soon as we have more information.

UPDATE: Hey all, We're making some changes to the backend systems to handle growth and it has extended the downtime. More updates as we have them.

UPDATE: Hi all, it is looking like we are going to be down for at least a few more hours as we scale our backend systems. We're very sorry and we're working on it.

UPDATE: Sorry everyone, it's looking like the Fortnite servers will be down for at least a few more hours. More updates will follow.

Update: Downtime is going longer than expected. We will update players as soon as we have more information.

Fortnite @fortnitegame
Update: Downtime is going longer than expected. We will update players as soon as we have more information. https://t.co/T7gJ718Mp6

Downtime has started for Patch V.2.3.0. What’s new? See for yourself in this weeks patch notes! https://www.epicgames.com/fortnite/en-US/news/v-2-3-0-patch-notes

Update: Downtime is going longer than expected. We will update players as soon as we have more information.

UPDATE: All, we're making changes to the backend systems to handle growth and it has extended the downtime beyond what we expected. More updates as we have them.

UPDATE: Hi all, it is looking like we are going to be down for at least a few more hours as we scale our backend systems. We're very sorry and we're working on it.

UPDATE: Sorry everyone, it's looking like the Fortnite servers will be down for at least a few more hours. More updates will follow.

Downtime has started for Patch V.2.3.0. What’s new? See for yourself in this weeks patch notes! https://www.epicgames.com/fortnite/en-US/news/v-2-3-0-patch-notes

Update: Downtime is going longer than expected. We will update players as soon as we have more information.

UPDATE: Hey all, We're making some changes to the backend systems to handle growth and it has extended the downtime. More updates as we have them.

UPDATE: Hi all, it is looking like we are going to be down for at least a few more hours as we scale our backend systems. We're very sorry and we're working on it.

UPDATE: Sorry everyone, it's looking like the Fortnite servers will be down for at least a few more hours. More updates will follow.

Fortnite @fortnitegame
Downtime has started for Patch V.2.3.0. What’s new? See for yourself in this weeks patch notes! https://t.co/D1jy9pZqFy
Originally posted by Bynestorm

No epic flair? Mods?

Can confirm - 3van did most of the actual hard work to make this possible.

Originally posted by Wallooom

i literally just put money in and its not in the shop, i read somewhere that epic said it was available until the end of the week? omg fml Edit: i saw it in the dev update https://youtu.be/zYLSLRiVWqg?t=1m30s

You can still buy individual tiers on the Battle Pass screen, but the 10 tier bundle is/was a limited time offer in the Item Shop.

Cheers, Michael Noland

Originally posted by Kassius87

So will us east coast people experience better connection too or is this mainly for the west coast people? Just wondering

What will now be NA East is exactly the same as "NA" previously. So if your ping to NA East is lower than your ping to NA West, your experience will not change.

Once V.2.3.0 has released players in NA region can choose between East & West coast servers. Full details can be found here.

Once V.2.3.0 has released players in NA region can choose between East & West coast servers. Full details can be found here.

Originally posted by DaoFerret

That'd be nice... I submitted a Trouble Ticket report two weeks ago about a lost Transform key. Got a "we're looking at it" reply immediately, and a 4 days later a generic "here's how you use Transform keys, but if you have anything to add, feel free to tell us what happened" (after I lost a Legendary Survivor transform and got a purple Bat schematic ...).

I explained everything completely in the first bloody message, but pretty obviously no one bothered to bloody read it.

Thanks Epic for not being very Epic. :(

Fat chance I'll spend any (more) money on V-Bucks when this crap keeps happening.

Could you email me your case number?

Originally posted by wojak11

Before we starting carrying Epic through the streets and crowning them the best thing since sliced bread, how about we wait and see if this is genuine and they actually follow through?

Agreed. Support ticket turnaround time is the hardest to solve as that is a bandwidth / staffing issue.

Originally posted by disfunctionaltyper

Epic Games Player Support [email protected] via pm.mtasv.net

19 Jan (6 days ago)

You got some work to do :)

Most certainly :-/

Originally posted by kombatwombat9852

Truly love that you guys are trying your best, I admire that in game company. However I paid $30 for an upgrade 2 weeks ago and I didn’t receive any of my reward llamas and submitted several tickets, still no response, any help?

Can you email me your case number?

Originally posted by premekada

Any chance for the length of name change to be changed? Changed my name on twitch and cannot change my epicgames name for another 6 months :(

Please reach out to CS and they will take care of this for you.

Originally posted by RAColt45

Love the game and everything but I havent been able to play for 2 months because a login error every time I try to sign in to the game. It says 'couldnt connect to Xbox Live, please try again later'. My account is not banned on FortNite or Live and no amount of console resets or factory repairs have fixed it. At this point I dont care if my Live account has to be disconnected from my Epic account, I'll happily start over and make a new one. JUST PLEASE HELP ME WITH THIS

Could you email me your customer support ticket number?