Dev Tracker

Originally posted by Chris_Attalus

Hey Folks,

We are temporarily disabling Stats to ensure gameplay stability. Never fear, your stats will be backfilled once we have Stats back up and running. As soon as these are back online, these threads will be updated accordingly.

Thanks for your patience!

Cheers,

Chris_Attalus

UPDATE: Stats have now been re-enabled! Please note that it may take some time for the stats to backfill but rest assured, they will backfill.

Quick summary from other thread(s).

There is a known issue where ~10% of solo wins were undercounted. We will address that when we backfill Wednesday data and this outage.

We're working on bringing stats back online again but might have to disable on short noticed based on load to avoid taking the game down with them. If we do that we will also backfill that stats gap.

Battle Royale Unable to login
Originally posted by MrRadek

Is anyone else having problems logging in to fortnite? I’m trying to get in, but I’m unable to..

Update: I’m in the game

Our servers were engulfed in the Storm! However, they are now fixed and you should now be able to reconnect to battles!

Originally posted by J0k3se

Edit: My account works again, thanks for the help!

Hey guys. So my internet has been bad for weeks but today I finally managed to launch Fortnite. I was incredibly laggy (its the type of lag where I keep walking and jump around, then 20~ seconds later Im suddenly somewhere completely different.) and suddenly I was hit by a screen saying I have been banned for cheating. I contacted support and they were really quick to reply, but their response was

Hello Joakim,

Thanks for contacting Epic Games Player Support.

Bans for any reason are not issued unless they are rightfully warranted.

Due to internal security policy (and the protection of our software) we cannot disclose the methods that are used to identify any infraction.

Your ban will not be overturned, and any further contact in regards to this matter will be closed, and locked.

Now I understand that they cant go into details about their anti-cheat system, but it doesnt work properly right now. What am I (and others with the same problem) supposed to do when we cant even reply? any further contact in regards to this matter will be closed, and locked. I didnt cheat! Its super frustrating. I obviously cant prove that I wasnt cheating in retrospect, so what am I supposed to do here?

Looking into this, for some more info.

Heya folks,

Due to an error with our internal anti-cheat detection, you may receive a message stating you were kicked/banned. Please disregard and attempt to reconnect.

For those folks banned we will be doing right by you and reaching out via email!

We thank you so much for your patience as we work through this and apologize for the inconvenience!

Originally posted by RaginRepublican

Ok, any idea what could be causing these inaccuracies then? Thanks for the quick response.

Bugs. We identified one resulting in 10% of wins not having been included.

Originally posted by DanDaDaDanDan

Stats updates in the client are on a 15 minute timer so if you just won a match your stats may not show up for 15 minutes.

The server reports all stats at the end of the match in bulk. If you get a kill, die, and leave the game your new kill count will not update until the server ends the match and the 15 minute timer described above elapses.

Wednesdays stats are not filled in yet. If you got a kill, or did anything really yesterday, it has not been backfilled yet.

PS4, XBox and PC stats are currently mutually exclusive.

Hi Friends! It does indeed look like some wins slipped through our mass of data! My bad! We will get those fixed up when we backfill the missing data from yesterday! I don't have a timeline yet (we are fixing some unrelated issues on the stats system currently) but I will update this once I find out!

Originally posted by DanDaDaDanDan

Stats updates in the client are on a 15 minute timer so if you just won a match your stats may not show up for 15 minutes.

The server reports all stats at the end of the match in bulk. If you get a kill, die, and leave the game your new kill count will not update until the server ends the match and the 15 minute timer described above elapses.

Wednesdays stats are not filled in yet. If you got a kill, or did anything really yesterday, it has not been backfilled yet.

PS4, XBox and PC stats are currently mutually exclusive.

We identified an issue where wins were undercounted (10% of wins in solo). We will look at how to backfill Wednesday, this issue, and current stats outage.

Battle Royale False Positive - (10/12)

Heya folks,

Due to an error with our internal anti-cheat detection, you may receive a message stating you were kicked/banned. Please disregard and attempt to reconnect.

For those folks banned we will be doing right by you and reaching out via email!

We thank you so much for your patience as we work through this and apologize for the inconvenience!

Battle Royale False Positive (10/12)
Heya folks, Due to an error with our internal anti-cheat detection, you may receive a message stating you were kicked/banned. Please disregard...
Originally posted by Miinkey

Would be a nice little addition to the awesome updates we've had so far

Happy to hear you like the updates that have been released so far! We also love hearing all of your continued suggestions. Keep them coming!

Originally posted by RaginRepublican

When can we expect Wednesday’s stats to be backfilled? Also, I’ve seen several posts stating that the stats are inaccurate even after accounting for Wednesday. How far back does the backfill go?

September 12th 2017

Originally posted by daneldanny

Do these stats start from when Battle Royale launched or when it went free to play?

September 12th 2017

Battle Royale I need some help.
Originally posted by Ye11ow-_-ToasTeR

I really love how much you guys chime in on here!.. show you actually give a shit about the community!....Keep up the awesome work man, just wanted to let you know you guys rock!

We love you guys too! Happy to help and hope to see you out there!

Fortnite @fortnitegame
We will currently be hotfixing stats off, to ensure stability. You folks are too darn good at shooting! More info: https://t.co/g6EEGPn7wc
Hey Folks, We are temporarily disabling Stats to ensure gameplay stability. As soon as these are back online, these threads will be updated...

Hey Folks,

We are temporarily disabling Stats to ensure gameplay stability. Never fear, your stats will be backfilled once we have Stats back up and running. As soon as these are back online, these threads will be updated accordingly.

Thanks for your patience!

Cheers,

Chris_Attalus

UPDATE: Stats have now been re-enabled! Please note that it may take some time for the stats to backfill but rest assured, they will backfill.

Battle Royale Help with BR F2P on ps4
Originally posted by ABlackWhiteGuy13

So I have the paid version amd my brother has the f2p br version and we can't play together because it tells him he needs to complete a tutorial before he can join another squad. That's all well and good except there is no tutorial in the BR version. Do you guys have any known work-arounds or fixes?

Thank you for surfacing this information! I have relayed this to our QA department. Some players have had success by adding each other into parties by joining a Battle Royale lobby and then using the + symbol to add friends to that party.

Originally posted by Tempzy

Happened to me a fair amount of times too, Sucks hope it's looked into

UPDATE: We've identified the problem and have a fix ready for the next Battle Royale update. Thanks so much for the bug reports!

FYI that this is fixed in 1.7.2 scheduled for next week.

Originally posted by lolman477

I'm getting error code: ES-OSS. I can log in on the website with no issue.

Pls halp.

Sorry to hear you are having this problem. I'm going to refer you over to our fortnite help section. I recommend submitting a ticket as they are best suited to help you solve this issue! http://epic.gm/fnhelp

Originally posted by insolencehd

FYI, typo in the patch note message when you log in. It says Wedesday or something instead of Wednesday.

Loving the update!

https://imgur.com/a/cpkn4

:| fixed.

Battle Royale I need some help.
Originally posted by rredii

Currently at 95% CPU Usage and 30% GPU usage. Having some really bad FPS issues since the update. (I5-6400, 2.7GHz to 3.3GHz and GTX1060 3GB)

Hey I'm sorry you are having issues, I'm going to direct you over to our support page. They should be better suited to help you with this problem! http://fortnitehelp.epicgames.com/

Battle Royale Idle kick
Originally posted by Shep1117

Just got kicked while hiding from a enemy squad :(

Does a Br mode really need a idle kick? Seems unnecessary

Thanks for surfacing this information! Some other players have also reported this issue and it has been relayed to our Dev Team!

Originally posted by PlayPoker2013

My stats are wrong. I won a duo about 3-4 nights ago and it says I haven't won any. Hard to trust any of the other stats now.

Can you PM me your Ingame Name and the platform you play on?

Originally posted by Scau2

Dont know how to add "BUG" in the title but anyway there is bug when u click right click ur aim snaps ( i play on mouse ) https://plays.tv/video/59df780ac9150cf94c/aiming-bug

Thank you for bringing this to our attention! Have no fear, we are working on it!